Between appointments
A lost shoe needs a clear description before the next step.
When a shoe comes off between scheduled visits, start with which foot, when it happened, the condition of the hoof wall, whether the horse is comfortable, and whether the shoe was recovered.
Send the useful details first.
A clear photo of the affected foot and the recovered shoe can make the first conversation more useful. Include the barn location, which foot lost the shoe, when the horse was last shod, and whether the horse is walking comfortably.
Availability for an unscheduled visit depends on location and the existing route. Same-day or emergency timing is not guaranteed, so start by sending the details and confirming what appointment timing is possible.
Protect the foot while you wait for confirmed guidance.
Keep the horse in an appropriate environment while waiting for confirmed guidance. If the horse is significantly uncomfortable, injured, or acutely lame, contact a veterinarian.
Once the hoof and schedule are reviewed, the next step may be replacing the shoe, adjusting the regular cycle, or coordinating a fuller visit depending on the condition of the foot.
How it goes
From the appointment request to the next hoof-care plan.
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Send the basics
Identify the horse, foot, barn location, timing, and current comfort.
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Add clear photos
Include the hoof wall, bottom of the foot when safely possible, and recovered shoe.
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Confirm availability
Match the request to the route and determine the next practical visit.
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Review the cycle
Address the lost shoe and decide whether the regular schedule should change.
FAQ
Lost Shoes questions before requesting a visit
Do you offer emergency or same-day lost-shoe service?
Same-day and emergency availability are not guaranteed. Send the barn location, affected foot, timing, photos, and comfort details so we can confirm the next available step.
Should I call a veterinarian?
If the horse is injured, significantly uncomfortable, or acutely lame, contact a veterinarian for medical guidance. A website cannot determine the cause or urgency of lameness.
Start here
Need help after a lost shoe?
Send the barn town, horse count, barefoot or shod status, work due, and preferred timing so route availability can be confirmed.